Service


12th Step Call Volunteer

What exactly IS the 12th STEP LIST anyway? The 12-Step List is a collection of information about men and women who are willing to respond to the person who has called AA for help—day or night. These are men and women who believe it is very important to give back what was so freely given to them. By doing so, they are fulfilling the 12th step of their own program while ensuring that the hand of AA really is there for the suffering alcoholic. For more information, see https://aancmco.org/index.php/12th-step-call-volunteer/


After Hours Phone Volunteer

NCMCO offers the opportunity for AA members to answer calls after regular office hours. Individual AA members can sign up for one night a week or a 24 hour weekend shift — whichever best fits their schedules. The after-hours call times are: Monday through Friday from 1:30pm until 9:30am the following morning, Saturday and Sunday from 9:30am through the next morning.

To participate, members need to fill out a sign-up sheet  and then meet with a member of the subcommittee to go over the procedures and guidelines. If you are interested in volunteering for this service, and you:

1) Have one year of sobriety
2) Are willing to fill out the form linked below
3) Are willing to commit to a regular weekly shift
4) Are willing to answer your phone to unknown callers
5) Are willing to answer with “Alcoholics Anonymous. This is [your name]. How can I help you?”
6) Have access to and facility with the Western North Carolina A.A. Meeting Guide (on this website or via the smartphone app)

please call Central Office at (828) 254-8539. 

After-Hours Phone Guidelines  &   After-Hours Volunteer Form


Central Office Representative

What is a Central Office Representative and what are their duties?  Central Office Reps or COR’s are similar to GSR’s and their relationship with AA Districts. COR’s are responsible for voting their group’s conscience at COR meetings and to inform the NCMCO Board about any concerns of their AA home group. The COR tries to keep their home group informed about what the Central Office is doing. COR’s are responsible for participating in the  quarterly COR meetings, to share their home group’s experience in carrying the AA message and express how NCMCO may better serve the area’s AA Community.


Inside the Walls

Your job now is to be at the place where you may be of maximum helpfulness to others, so never hesitate to go anywhere if you can be helpful.”

Alcoholics Anonymous, p. 102 

“Nearly 70 years ago, Warden Clinton Duffy asked A.A. members to bring an A.A. meeting into San Quentin. Today there are over 38,700 A.A.s in confinement and 1,555 prison groups throughout the United States and Canada. These meetings answer only a fraction of the need for more groups in correctional facilities all across the country. Many there reach for, but don’t find, the hand of A.A. Carrying the A.A. message into jails, juvenile detention centers and prisons is an important and rewarding service, and one where there is a constant need for volunteers.”

From: F-108 Carrying the Message Behind These Walls; Copyright 2001, AA World Services, Inc

North Carolina Mountain Central Office wants to provide a listing space for Correction Facilities, Mental Health Facilities, Shelters and any other institution  that wishes to have the AA message brought inside of its walls. Please contact NCMCO at 828-254-8539 of info@ncmco.net. For information on Inside the Walls service opportunities in Districts 70, 71, and 80 see https://aancmco.org/index.php/inside-the-walls/